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  1. Offramp
  2. Offramp Card
  3. Offramp Card FAQs

Offramp Card FAQs

  • Offramp USD Account: Limits, Fees, and Processing Times
  • Why can’t I access my camera for kyc selfie?
  • Unsupported Merchant and Stores
  • Prohibited Merchant Categories
  • What should I do if I lost my physical card?
  • What is 3D secure?
  • Why is my transaction getting declined?
  • Unrecognized Transaction Attempt on Your Physical Card
  • How to export my transaction history?
  • Tax Refund Clarification
  • Transaction Settlement Timeframes
  • Card Locked After Multiple Incorrect PIN Attempts
  • Card Linking Error (OR_CCREU_03)
  • Card Linking Error (OR_CCREU_02)
  • Why does my payment show as cleared but $0 was charged?
  • Authorization Hold for Gas Station Transactions
  • Offramp Cards FAQ
  • How to file a transaction dispute?
  • Why my payment didn't auto-close after 31 days?
  • Why is my transaction still pending after the merchant declined my payment?
  • Why is my payment getting declined?
  • I don’t have a crypto wallet — can I still use Offramp?
  • Why is the telegram bot not working?
  • Where can I find test transaction/micro-deposit codes?
  • Why can’t I link my card to apple pay or google pay?
  • Your Virtual and Physical Card's Fees & Limits
  • Where is my refund?
  • Does Offramp offer one-time use virtual cards?
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