If your card has been locked after multiple incorrect PIN attempts, this is a security measure designed to protect your account.
What to do next:
If the lock happened recently:
Please wait 24 hours before trying again. The card lock will automatically reset after 24 hours, and you should be able to use your card normally.
If it has been more than 24 hours:
If your card is still locked after 24 hours and you’re unable to unlock it from your account, please contact our support team at contact@offramp.xyz so we can assist you further.
Our team will review your case and help you regain access to your card as soon as possible.